Important settings for Chromebooks

This guide helps you configure your Chromebook to ensure you receive notifications from the Cosafe app properly.

info

To hear the alarm signal on your Chromebook, you MUST have the sound enabled and use the Cosafe app.

note

When you have a Chromebook, you should install the Cosafe app for Android via the Google Play Store. If your organization uses a company portal or if your IT department usually distributes apps for you, please contact your local IT support for assistance with installing the app.

warning

Important: When you create a new work profile or start up a new Chromebook for the first time, you must restart the computer once after completing all the settings. This ensures that the Chromebook can send notification sounds properly.

note

Please note that the exact names and locations of the settings below may vary depending on which version of Chrome OS your Chromebook is running. If you don’t find the exact settings as described, look for similar terms or options.

Make sure the volume is on

1. Click the lower right corner of the screen.
2. Make sure the sound is turned on and the volume is turned up.

In-app settings

1. Open the Cosafe app.
2. Press the menu button (three lines) in the top-right corner.
3. Select Settings.
4. Enable Bypass silent mode.
5. When prompted, confirm and allow Cosafe Do Not Disturb access.

Chromebook settings

1. Open your Chromebook Settings.
2. Click on Apps in the left sidebar menu.
3. Select Manage your apps and choose Cosafe.
4. Enable:
   • Pin to shelf
   • Allow notifications
5. Click on Manage permissions and make sure:
   • Camera, Location, and Microphone are allowed.
   • Pause app activity if unused is disabled.

tip

If you have Cosafe installed on your work profile, the Pause app activity if unused toggle is typically disabled by default.