How to delete users

Remove vs. delete

There are two ways to end a user's access in Cosafe: remove and delete. Deleting a user means they are permanently removed from all of Cosafe — the action is irreversible and cannot be undone. If you only want to remove a user from a specific subaccount without deleting their account, see the guide for removing users from a subaccount.

Admin permissions and deletion scope

The outcome of "Delete" depends on the type of admin performing it:

• Subaccount admin: The user is deleted only from the subaccounts you manage. If they belong to other accounts outside your scope, those memberships and their Cosafe account remain intact.
• Main account admin: The user is removed from all subaccounts and their Cosafe account is permanently deleted.

1. Log in to the Admin panel

   • Access the Admin panel at admin.cosafe.com.

2. Navigate to the users section

   • Click on the "Users" tab to view the list of all users associated with your account.

3. Locate the user(s) to delete

   • Use the search function or scroll through the list to find the specific user(s).
   • Select them by checking the box next to their name.

4. Access additional actions

   • Click on the "Multi Actions" button located above the user list.

5. Select "Delete user"

   • From the dropdown menu, select "Delete".
   • A confirmation dialog will appear to ensure you want to proceed.

6. Confirm the deletion

   • Follow the instructions to permanently delete the user from Cosafe.

Note: Deleting a user is irreversible. Ensure you have selected the correct user before confirming the deletion.