How to delete users

This guide is intended for administrators who want to permanently delete users from Cosafe.

Remove vs. delete

There are two ways to end a user's access in Cosafe: remove and delete. Deleting a user means they are permanently removed from all of Cosafe — the action is irreversible and cannot be undone. If you only want to remove a user from a specific subaccount without deleting their account, see the guide for removing users from a subaccount.

1. Log in to the Admin panel

   • Access the Admin panel at admin.cosafe.com.

2. Navigate to the users section

   • Click the "Users" tab to view the list of all users associated with your account.

3. Locate the user(s) to delete

   • Use the search function or scroll through the list to find the specific user(s).
   • Select them by checking the box next to their name.

4. Access additional actions

   • Click the "Multi Actions" button located above the user list.

5. Select "Delete user"

   • From the dropdown menu, select "Delete".
   • A confirmation dialog will appear to ensure you want to proceed.

6. Confirm the deletion

   • Follow the instructions to permanently delete the user from Cosafe.

warning

Deleting a user is irreversible. Ensure you have selected the correct user before confirming the deletion.

Admin permissions and deletion scope

The outcome of "Delete" depends on the type of admin performing it:

• Subaccount admin: the user is deleted only from the subaccounts you manage. If they belong to other accounts outside your scope, those memberships and their Cosafe account remain intact.
• Main account admin: the user is removed from all subaccounts and their Cosafe account is permanently deleted.