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Cosafe Support Center


How to remove users from your subaccount

Remove vs. delete

There are two ways to end a user's access in Cosafe: remove and delete. Removing a user means they are removed from a specific subaccount — the user still exists in the system and may be present in other subaccounts or added back at any time. If you want to delete the user from Cosafe entirely, see the guide for deleting users.

  1. Log in to the Admin panel

  2. Navigate to the Subaccount

    • In the left-hand menu, click on "Subaccount".

  3. Select the desired account

    • Choose the subaccount you want to remove users from.

  4. Go to the Users tab

    • Click on the "Users" tab to view all users in this subaccount.

  5. Locate the user(s) to remove

    • Use the search function or scroll through the list to find the specific user(s).
    • Select them by checking the box next to their name.

  6. Access additional actions

    • Click on the "Multi actions" button located above the user list.

  7. Select "Remove"

    • From the dropdown menu, select "Remove".
    • A confirmation dialog will appear to ensure you want to proceed.

  8. Confirm the removal

    • Follow the instructions to permanently remove the user from the subaccount.

Note: Ensure you have selected the correct user before confirming the removal.