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Cosafe Support Center


Why can't I see the "Test alarm" option?

If you can't find the "Test alarm" option in the menu or feel like it's missing entirely, there are two common reasons for this.

1. You're using the web app​

The web app (app.cosafe.com) is primarily intended for onboarding purposes. It can't receive alarm notifications, which is why the "Test alarm" option isn't available there.

To make sure you can receive alarms, install the Cosafe Desktop App or the mobile app on your device. See Install Cosafe on your devices for step-by-step installation instructions.

2. Your view is zoomed in too far​

"Test alarm" sits at the bottom of the menu, opened via the three lines in the top right corner. If your browser or app view is zoomed in, this option may be pushed out of sight.

Try zooming out while the Cosafe app is open: