Cosafe Support Center

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Cosafe Support Center

FAQ

Alarm Functions

FAQ

Frequently asked questions and answers

Installation & Login

For those who need a new activation link

Reset Password

Create your password

SSO login - Important settings (Android)

Set automatic update of the Cosafe app

Login session in Cosafe

How long am I logged into the Cosafe app?

Devices and oldest versions supported by Cosafe

Update the app

Enabling Two-Factor Authentication (2FA) for Your Users

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Personal Settings

Update phone number or email address

Turn off email notifications

Change or update your settings in the app

Internal support

Are You Not Receiving the Alarm Signal on Your Phone?

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Alarm Functions

If I raise the alarm in Cosafe - does this mean that I then also raise the alarm to 112?

Does the alarm go through even if the mobile is set to airplane mode?

I am in the Cosafe app and an alarm is sent, why is there no alarm signal?

Does Cosafe alarm even if I am not at my workplace?

Cosafe mobile app together with Apple watch

If I raise the alarm - does it also raise an alarm on my own phone?

Do I have to have the location activated on my mobile to be able to raise or receive an alarm?

Does the alarm go through even if the sound is turned off on the computer?

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